Installation
After you order, we will schedule your installation. Our technicians will install, commission and hand over the solar system to you.
Installation
After you order, we will schedule your installation. Our technicians will install, commission and hand over the solar system to you.
Solar System Pre-Installation
Solar Plan Site Survey
Before you schedule your installation, we will need to complete a site survey. You may also choose to do a self-survey. This may be the fastest and most convenient way of getting an quote or choosing the right solar plan for your home.
If you choose the self-survey option, you will be prompted to complete an online form and submit photos after placing your order.
If you prefer EEZISOL’s site surveyor to come and gather the information, this is available for a fee but may delay the process and will require you to be home so that you can provide access to the required areas.
Post-Site Survey
Based on your Site Survey, the EEZISOL design team will assess your home’s electrical system and include any electrical upgrades needed in your quotation. At this time, they will also determine the number of lithium batteries you need based on your home usage. Before moving forward, you will review and approve the system design.
Pre-Installation:
Prepare Your Home
To ensure quick and efficient installation, clear the ground, wall space and any key access points for installers to work. Our installers may use a small dolly to move the heavy lithium batteries around.
Pre-Installation: Internet Access
Our 5KW packages requires an active Internet connection (wired or wireless), which allows you to monitor your solar system. Identify where your home router is located and have login information available.
While a wired home network is preferred for best performance, if one is not available, Our 5KW Solar System can use an internal cellular connection to the Internet.
Note: This guide provides general steps for when EEZISOL directly installs our Solar packages.
Installation Day
You will need to be at home and available throughout the day of your installation. A Solar System installation team, typically made up of two to three installers, will arrive in the morning.
Installation time will depend on the size of your system and the complexity of the electrical work required. A typical Solar System installation will take a full day to complete.
Plan for the power to be out for roughly four to six hours. If additional electrical work is required, the power could be out for up to 8 hours or more. Additional electrical work will be carry an additional charge. This includes refrigerators, TV’s, Washing machines and air-conditioning systems and your home Internet connection.
If loss of power for a sustained period will be an issue, contact your installation team in advance to discuss options.
Note: This guide provides general steps for when EEZISOL directly installs a Solar System.
Solar Panel Installation Process
The most common location for the installation of solar panels is the roof. Most roofs typically have the desired specifications for the installation, so that panels get the Maximum sunlight
Nevertheless, if installation on the roof is not applicable or desired, the solar panels could also be mounted on the ground. You just need to make sure that there are no object blocking access to the sun.
The following steps explain solar panel installation on a roof:
1. Set Up Scaffolding/Step Ladder
Firstly, you have to erect scaffolding or step ladder to ensure safety during the whole installation process when being on the roof.
2. Install Solar Panel Mounts
Then, the solar panel mounting system has to be set up. This will support the base of the solar panels. The whole mounting structure must be tilted and have an angle between 18 to 36 degrees to have maximum sunlight exposure.
3. Install the Solar Panels
When the mounts are set up, the solar panel itself has to be installed on the mounting structure. Make sure to tighten up all the bolts and nuts so that it stays stable.
4. Wire the Solar Panels
The next step in the installation process is to install the electrical wiring. In most cases, MC4 connectors are used because they are suited for all types of solar panels. Make sure to shut off household’s electricity supply during the wiring installation.
5. Install Solar Inverter
After that, the solar inverter must be connected to the system. It is typically installed near the main panel and it could be both indoors and outdoors. Inverters are more efficient if kept in a cooler place
If the inverter is outdoors, it should be kept out from the afternoon sun. If it is installed indoors, the garage or utility room are usually the best places, since they stay cool for most of the year and have ventilation.
6. Bond Solar Inverter and Solar Battery
Thereafter, the solar inverter has to be connected to the solar battery. The solar battery storage can save you from worrying about the lack of usable energy during cloudy days, power outages and load shedding, it can also lower the solar panel battery cost during installation.
7. Connect the Inverter to the Consumer Unit
The inverter should be connected to the consumer unit to generate electricity. A Wifi module will be connected to monitor the amount of electricity the solar panels actually produce. You can use your computer or other device to check your solar system’s performance. For example, you can check how much electricity you generate at different times and decide what time is suitable for using your washing machine or other appliances.
8. Start and Test Solar Panels
The final step is to switch the power on and test the newly installed solar panel system. After that, the solar panel installation process is completed.
Solar System Post-Installation
After installation, we will arrange an inspection with our quality assurance department to certify that your Solar System is safely and properly installed.
How to Start Using the EEZISOL Solarman App
Once your Solar System has been turned on, and commissioned an EEZISOL Inverter App will start monitoring your Home Solar System and home energy usage.
- Log in using an email address and password.
- Connect to your inverter wifi dongle to your wifi router
- Explore the EEZISOL app
Removal & Reinstallation
Removal & Reinstallation is the process of temporarily removing solar panels or the entire solar system from your home and reinstalling the solar system after reroofing, renovating or relocation.
Timelines may vary depending on the scope of work and crew availability, so we recommend starting the process of the removal and reinstallation as far in advance as possible to help reduce work delays.
There are four types of Removal & Reinstallation:
- Roof Work
- Renovating
- Relocation
- Repair
Initiate a Removal & Reinstallation request
Initiate a Removal & Reinstallation request by calling us or emailing us. We will email you a request form. We will follow up on your request within approximately seven to ten business days. If you are changing your roof type, you must inform us in order to confirm if your roof type is eligible for solar panel installation. If you are extending or renovating your house, you must inform us regarding the updating of energy load analysis of the improved house.
Schedule your Removal & Reinstallation date
A Solar Removal Specialist will confirm the earliest availability for a crew in your area. While we aim to provide convenient scheduling, Solar Removal timelines may vary based on crew workload and availability.
Removal process begins
We begin the removal of your solar panels from your roof.
Note: You are responsible for providing a safe location to store your solar panels, batteries and inverter while they are removed from your roof and your wall.
Reinstallation process begins
After your roof work is complete, notify us that you are ready to begin the reinstallation of your solar panels. We will follow up on your request within approximately seven to ten business days. Additionally, all home owners must complete the required 30-day waiting period prior to reinstallation.
Note: We do not redesign your system layout for a standard Removal & Reinstallation such as reroofing.
For all types of Removal & Reinstallation, our Removal Specialist must complete a site visit to evaluate the requested scope of work before any work can begin.
Standard Removal & Reinstallation
You have requested that we temporarily remove part or all of your solar energy system so that you can complete typical roof work. Your roof lines are not changing. Once you are ready to reinstall you solar system, we will require a site survey for the reinstallation work.
Custom Removal & Reinstallation
You have requested that we temporarily remove part or all of your solar energy system so that you can complete work such as changing roof lines, renovating your home or moving and relocating the system to your new home. Our Transfer team will review the scope of work to determine if a layout revision is required before the installation design is sent to you to review and sign.
Additional Equipment
You have requested the installation of equipment that was not part of the original solar contract, including pest abatement, leaf mitigation clips, rapid shutdown equipment, cellular gateway and more.
Note: This does not apply for requests to increase your system size or production output.
Roof Work
All of your solar system must be removed before you can repair or reroof your home. With this removal and reinstallation, your roof line remains the same and we will reinstall your system where it was originally installed. The Removal Specialist will verify and inform you of any additional cost regarding the removal & reinstallation
Working with Third-Party Contractors
You also have the option to hire a third-party contractor to complete your Removal and Reinstallation. Consider the following factors when working with a third-party contractor:
- You don’t need us to approve the contractor or the scope of work. You can use a qualified service provider to perform services, but we do recommend that you review your system’s limited warranty
- Should your contractor damage the system during removal or reinstallation, you are responsible for any repairs needed to the system. Additionally, your energy contract remains active, so you are still responsible for any monthly payments during this time, as detailed in your warranty.
- Let us know if you hire a contractor to complete this work. For some jobs a contractor may require proprietary tools to remove and reinstall the solar panels and new mounting hardware. Ordering these proprietary tools and parts can only be done through EEZISOL. Once your contractor has identified and requested the tools and/or parts for your job, we will generate and send a quotation to you. As the customer, you will be purchasing the parts at cost directly from EEZISOL. We will send an invoice and once paid, the order will be shipped to the specified address on the quotation.
Home Renovation
For this type of , we will remove your solar system before you remodel your home and reinstall it once you’re done. When renovating your home, especially if there are additions or changes to your roof line, there are additional steps and time constraints to consider. Reinstallation may require design changes to your system
Note: Even if we are able to reinstall the system according to the original design, we will still need to evaluate for possible structural limitations. Additions to your home may obstruct sunlight to your solar panels (shading) and can result in needing to relocate parts of your system to improve sun exposure. Depending on the final layout of your home, your system may not be able to generate the same amount of energy that it did prior to your remodel.
Home Renovation Considerations
Consider the following when renovating your home:
Renovating Plans and Blueprints
Your renovating plans and blueprints must be provided to our engineering team to evaluate how your system’s design. Make sure they include:
- Dimensions
- Roof pitch
- Azimuth
- Truss calculations
- Roof Type
- Roof obstructions
- Elevations
- Lumber type/Roof framing plan
A dedicated Solar Asset Specialist will Contact You
A dedicated Solar Asset Specialist will contact you to review your plans and discuss costs.
Note: Extensive renovating may lead to additional costs.
Project Review
Once our engineering team has reviewed your project, we will send you a Renovation for your review and signature. If you have any of our Solar Plans your account balance must be current before the reinstallation process can begin.
What if your Home is being Demolished?
If your home is being demolished, we can store your solar system in a local warehouse until your rebuild is complete.
Relocation
For this type of Removal & Reinstallation, you are moving and request that we remove your solar system from your current home to reinstall it at your new home.
Note: Relocation is only available when you are selling the home on which the system is currently installed and you would like to bring your system to your new home, located in a serviceable area.
Eligible Roof Types
If you are considering changing your roof type, the new roof type must be eligible for solar panel installation. We currently install on the following roof types:
- Tile Roof
- Concrete Flat Tile (support minimum 9 lbs/sq in)
- Concrete Round Tile (support minimum 9 lbs/sq in)
- Slate Roof
- Rolled Torch Down
- Corrugated Roof
- IBR Roof
- Carports
- Ground mounts
Roof Pitch Requirements
Roof pitch affects solar energy production as related to the solar panels’ orientation to the sun. Optimal solar energy production occurs when sunlight hits the solar panels at a right angle. See the pitch degree requirements below for each eligible roof type:
- Tile Roof
- Concrete Flat Tile (support minimum 9 lbs/sq in)
- Concrete Round Tile (support minimum 9 lbs/sq in)
- Rolled Torch Down
- Corrugated Roof
- IBR Roof
- Carports
- Ground Mounts
Note: We do not install solar panels on the following roof and structure types:
- Clay Tile
- Metal Tile
- Metal Shingles
- Trellis
- Tar & Gravel
- Membrane
- Wood Shake
Troubleshooting Your System
We design your solar system using high-quality equipment so that your system produces clean energy for decades. As with all technology, some basic troubleshooting may be required from time to time. Some issues can be resolved from the convenience of your home, without the need for additional technician assistance.
Troubleshooting Your Inverter
- Sunsynk Inverter
- Deye Inverter
- Luxpower Inverter
- Kingstar inverter
- BES inverter
- EEZISOL inverter